Privacy policy describes how we hold and process your personal information. We want you to understand how we use your personal information. If you have any questions, speak to us by emailing us at dpo@data-cave.net.
If we change the way we process and use your personal information, we’ll let you know right away by email and by updating our website.
What we hold about you
We gather and process personal information
· Information you submit through our website or at any of our offices. This may include:
- Your name, address, date of birth, contact details.
- A photo of you; whether passport photo.
- Your education and employment history.
· Your account details and transaction history with us
· Information from social networks or online accounts, this means your online profile and social media activity if you follow one of our social media links.
How and why we get this information from you
Besides the information you share with us, we gather and hold personal information about you, your business, and transactions from:
· When you sign a contract
· When we are required by law to collect and process certain personal information about you
· Where it is in our legitimate interests do so as an organisation, without harming your interests, fundamental rights, and freedom
· To keep our services up and running, manage our business and financial affairs, and to protect our customers, employees and property. This may include processing your information to:
§ Give you the best products and services
§ Make responsible decisions, data analysis, data matching, and profiling
§ Other parties who provide services to you or us
§ Public sources such as the press and online search engines
Your rights
You have a number of rights over personal data protect law that we hold about you. You have the right to:
· Ask us to stop processing your personal
· Make us correct your personal information if it’s inaccurate
· Access the personal data we hold about you, or get a copy of it
· Withdraw consent you’ve given us for your personal information at any time
· You have the right to be notified if a data breach puts your rights or freedoms at high risk
· You can request that we temporarily stop using your information if you believe it is being used unlawfully
Who we share your personal information with
We promise not to share your personal information with anyone unless:
· You’ve given us the green light to do so
· It’s needed for our services and offerings
· We’re required by law and by law enforcement agencies, judicial bodies, government entities, tax authorities, or regulatory bodies worldwide
· With third party organizations that provide you with benefits or services
· It’s required for a proposed sale, reorganization, transfer, financial arrangement, asset disposal, or other transaction relating to our business and/or assets held by our business
· It’s through an anonymous form as part of statistics or other aggregated data shared with third parties
· We’re permitted by law, or is necessary for our legitimate interests or those of a third party
· The information is incorrect, or we suspect any fraud, then we’ll have to pass this on to fraud prevention and law enforcement agencies
How long we keep your information
We will keep your data for 3 years after that required by the law.
The saved records we hold about you helps us serve you better. We’ll be able to get back to you with answers to your questions or complaints, provide you with the services you need, and protect you against fraud.
Holding your data is in compliance with legal and regulatory requirements. They’re kept as evidence for our business activities and help us demonstrate that we’re meeting our responsibilities.
We may keep your information for a longer period of time, particularly if it’s an order from the court or an investigation by law enforcement agencies or our regulators. This is to make sure that we’re able to produce records as evidence, whenever they’re needed.
How we keep your data safe
We’ll make sure that your account and personal information are always safe and secure, especially with third parties that act on our behalf.
We use technical, physical, and organizational measures to protect your personal data from unauthorized access, misuse, loss, or changes while it is stored, processed, or transmitted. Our systems are regularly updated and tested, and only authorized staff who need the information to provide our services can access it.
We’re always investing in new technologies to protect your money against fraud. We also want you to be safe and alert when it comes to scams and tricks.
Cookie policy
When you use our website to browse our products and services or view the information we share, we use cookies, and some third parties do as well. Cookies help the website work properly, collect useful information about visitors, and improve your overall experience.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.